Can I pay for my products with Bank Transfer?
Yes, just contact us direct and we will provide bank transfer details.
What are my Payment options?
Online purchases are made easy and secure with a selection of payment options, including Debit Card (Visa and MasterCard), Credit Card (Visa and MasterCard) and PayPal, American Express and ZipPay.
*For security reasons we’ll only accept and deliver to confirmed addresses only when paying with PayPal. To confirm your address, add and link credit card to your PayPal account. Once your billing address is verified, your shipping address will automatically be confirmed.
Why my order with PayPal payment been refunded?
If your order paid via PayPal and has been refunded , in most cases your address is unconfirmed and need to be verified , please refer to above FAQ.
Why my debit payment didn’t go through?
Please check your card details are being entered correctly, if you ordering a high value product you may need to contact your bank.
Do I need an account to place an order?
You do not need an account to place order, you can check out as a guest. But we strongly suggest you create your own account to place orders.
How long will the refund take?
Once we received item, please allow 2 to 3 business days for payment to be refunded.